How To Delegate Email Access To Google mailbox – (Gmail)


Written By Kirsty Deveney

Founder of VirtualOps | Virtual Assistant | Operations Specialist | Awesome Woman

April 22, 2020

When providing access to your email for inbox management It’s best practice for you to keep the control and protect the data. For this reason, I always recommend that you create a user for me within your google environment and then grant the required permissions. This allows you to stay in control, be able to keep an element of privacy and ensure I don’t accidentally get access to other things.

If you use Outlook / Office 365 – then you’ll need to follow the instructions HERE.

Note: Creating me as a user may incur additional costs to your Google bill dependant on your package and licensing.

If you experience any issues then please refer to the Google support page HERE

Adding me as a User in your G-Suite.

1. Sign in to Google Admin Center:

2. From the Admin console Home page, go to Users.

3. Select your Organisation

4. At the top of the page, click Add new user.





5. Add account information :

  • First and last name
  • Primary email address
  • Secondary email address—Put this as my email address so that I receive all the login details

6. Click to auto-generate a password.

7. Click More actions and choose Email Login Info to the user

8. Click Done.

Turning ‘ON’ Email Delegation in your G-Suite settings

  1. Sign in to your Google Admin console. – Sign in using an administrator account
  2. From the Admin console Home page, go to Appsand thenG Suiteand thenGmailand thenUser settings.
  3. Select an organizational unit on the left, or select the top-level organizational unit to turn on mail delegation for your entire organization.
  4. Next to Mail delegation, check the Let users delegate access to their mailbox to other users in the domain box.
  5. Specify what sender information is included in the email header of messages sent by delegates:
    • Show the account owner and the delegate who sent the email—The header includes the email addresses of the Gmail account owner and the delegate.
    • Show the account owner only—The header includes the email address of the Gmail account owner only. The delegate email address is not included.

    To let users specify what sender information is included in delegated messages sent from their account, check the Allow users to customize this setting box.

  6. (Optional) Repeat Steps 3—5 for each organizational unit where you want to turn on mail delegation.
  7. Click Save.

Delegating me access to your Gmail.

1. On your computer, open Gmail. You can’t add delegates from the Gmail app.

2. In the top right, click Settings Settings.

3. Click the Accounts and Import or Accounts tab.

4. In the ‘Grant access to your account’ section, click Add another account.

5. Enter the email address you created for me.

6. Click Next step and then Send email to grant access.

That’s it we are all set.

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